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The Order Level - Reconciliation Data report provides a self-service, embedded reporting experience using the same data available in the Settlement Report, but for extended time periods. The self-service report enables merchants to easily access, filter, download, and subscribe to key financial reports directly within the Admin portal. To receive access to Order Level - Reconciliation Data report, you should be granted with Merchant Report User, with specific access to Finance, by your Merchant Report Admin. For more information regarding the Admin roles, see Global-e Roles and Features.

Key Features

  • Full breakdown of all transaction types, such as orders, refunds, adjustments, and returns. A dictionary tab was added for your convenience.
  • Order-level view for all merchants (including those receiving parcel-based Settlement CSVs). Order amount reflects reconciled parcels within the selected period.
  • Data retention: Data retained for the last 15 months.
  • Custom periods: Report (Reconciliation cycle)/Reconciliation Date/ Fulfillment date/ Order creation date
  • Reconciliation currency selection: For merchants receiving separate reports per currency, data is presented using the same currency structure as the merchant’s weekly reconciliation reports, ensuring consistency and alignment between BI and Finance. Amounts are not converted between currencies.
  • Excluded B2B VAT
  • 100% margin coverage by Virtual Coefficient Rate.
  • Financial grouping (different brands reconciled together) will be split by brand.
  • Can be Downloaded to Excel and Subscribe to PDF or PPT.

Report Filters

The following table outlines the available report filters and their descriptions.

Reports Available Fields

The following table provides the field-by-field dictionary of report, outlining each column’s name, description, calculation (if applicable), example, and its reconciliation report mapping reference. The mapping reference column indicates how terms in this report correspond with terminology used in other Global-e financial reports.
No.Field NameDescriptionFormulaExampleMapping Reference
1Report (Date)The Reconciliation cycle period10/27/2025-11/03/2025
2GE ReferenceGlobal-e Order IDGE9248739996GBGE Order#
3Order NumberMerchant order ID, taken from the merchant’s platform3579632Merchant Order#
4Order DateOrder creation date10/15/2025Date Created
5Fulfillment Date (Received in Hub)If you are shipping through Global-e’s hub, this will be the day the order is physically received at the hub. If shipping directly to the shopper, this will be the same as the dispatch date. Applies only to Order Transaction Type10/30/2025Date Received in Hub
6Destination CountryThe country that the order was shipped toGermanyDestination Country
7Transaction TypeMay include the following values:
Order
Refund
Adjustment (financial transaction between GE and merchant)
Refund (inbound shipping costs)
UIC/Non Doc (shipping costs that are not associated to a specific order)
Order
8Hub CountrySupports multi-hub merchants receiving separate reports per hub; users can view multiple hubs if they share the same reconciliation currency
9Total Sales/Refunds (excluding B2B VAT)Product price for outbound sale / refund transaction67.79Amount to Invoice
10Estimated Additional Margin from International Pricing (included in the Product Price)Dynamic Pricing- Margin built into the product price usually to cover the estimated average duties and taxes and/or shipping costs per destination country/product category.
Fixed Pricing- For orders that include countries or products set as Fixed Price, the estimated margin amount is calculated based on a virtual coefficient rate defined per country.
12.41
11Total Costs (excluding B2B VAT)Total amount of all the applicable costs that are related to the order such as: Shipping charges to merchant for outbound/inbound transactions, Handling fee, Duties and Taxes Charges to Merchant (if applicable and according to the merchant’s setup)Shipping Charges to Merchant excl. VAT + Returns Shipping Charges to Merchant excl. VAT + Handling Fee excl. VAT + Duties and Taxes Charges to Merchant-11.02Shipping Subsidies + Taxes Subsidization + Handling Fee + Returns
12Total Fees (excluding B2B VAT)Total amount of all the fees that are related to the order such as: Service fee, Reconciliation fee and Service Fee adjustmentsService Fee excl. VAT + Reconciliation Fee excl. VAT + Service Fee Adjustments excl. VAT-3.69Service Fee + Reconciliation Fee + Service Fee Adjustments
13Total Payment (excluding VAT)Net amount paid to the merchant after deducting costs and feesNet Sales less Refunds excl. B2C VAT + Amount Paid in Gift Cards excl. VAT + Service Fee excl. VAT + Reconciliation Fee excl. VAT + Service Fee Adjustments excl. VAT + Shipping Charges to Merchant excl. VAT + Returns Shipping Charges to Merchant excl. VAT + Handling Fee excl. VAT + Duties and Taxes Charges to Merchant53.08Amount to Invoice - Services and Fees
14Total Order Value (Service Fee Base)Total amount paid by the shopper for products, shipping, duties and taxesShipping Paid by Customer incl. B2C VAT + Total Duties and Taxes Paid by Customer + Customer Product Price incl. B2C VAT73.72
15Shipping Paid By Customer incl. B2C VATThe shipping cost paid by the shopper including B2C VAT5.93
16Total Duties and Taxes Paid By CustomerThe Duties and Taxes paid by the shopper0
17Customer Product Price incl. B2C VATThe products price paid by the shopper including B2C VAT67.79
18Net Sales less Refunds (excluding B2C VAT)The value will be reflected according to the transaction type:
Order - Item Price net of discounts.
Refund - Refund amount to the shopper.
Adjustment - The amount charged/ credited to the merchant.
19Amount Paid In Gift Cards (excluding VAT)The amount paid by the shopper via gift card0Amount Paid In Gift Cards
20Service Fee (excluding VAT)Global-e service/platform fee-3.69Service Fee
21Reconciliation Fee (excluding VAT)Global-e reconciliation fee0Reconciliation Fee
22Service Fee Adjustments (excluding VAT)Credit adjustments applied to service fees previously charged if applicable0Service Fee Adjustments
23Shipping Charges to Merchant (excluding VAT)The difference between the total shipping costs and the shipping amount paid by the shopper1.04Shipping Subsidies
24Returns Shipping Charges to Merchant (excluding VAT)The difference between the return shipping costs and the return shipping amount paid by the shopper0Returns
25Handling Fee (excluding VAT)These are the cross-dock fees for each order which is processed through Global-e’s hub0Handling Fee
26Duties and Taxes Charges to MerchantThe difference between the Duties and taxes costs related to the order (built into the product price), and the Duties and Taxes amount paid by the shopper-12.06Taxes Subsidization
27Reconciliation DateThe date the order was included in the reconciliation report10/30/2025
28Reconciliation WeekThe week in which the order was included in the reconciliation reportW44
29Reconciliation MonthThe month in which the order was included in the reconciliation reportOct
30Reconciliation YearThe year in which the order was included in the reconciliation report2025