Void Parcel - Global-e Docs

The Void Parcel API lets you take out a declared parcel if you do not intend to send it or if it needs to be updated due to changed shipment requirements.

At least one order ID should be provided in the request — the Global-e OrderId or the merchant’s MerchantOrderId.

The endpoint is POST /Parcel/VoidParcel. Parameters: OrderId (mandatory) — order unique identifier; ParcelCode (mandatory) — code used to identify the ParcelCode to void; MerchantOrderId — the merchant’s order unique identifier.

Void Parcel — full request & response

Parameters, schema, examples, and the interactive playground for POST /Parcel/VoidParcel.

Error Handling

Error Code	Error Text	Additional Information
C100	The parcel cannot be voided due to the status of the parcel. For a Global-e operated hub, only the following statuses can be voided: Failed Transfer To Shipping; Shipped By Merchant	This is the error in case the hub is operated by Global-e and the parcel has the wrong status.
C101	The parcel cannot be voided due to the status of the parcel. For merchant-operated hubs, only the following statuses can be voided: Failed Transfer To Shipping; Shipped By Merchant; Received In Hub	This is the error in case the hub is operated by the Merchant and the parcel has the wrong status.
C102 (Log)	The parcel was voided, but the shipper’s API to cancel the shipment failed. The following information is available from the shipper. Error code: `<shipper error code>`; Error text: `<error text>`	The API succeeds (IsSuccess=True). Add it to the log and to the relevant field in the response
C103	Internal unknown failure	-
C104	The parcel code was not found, or the parcel was already voided	-

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