Introduction

Global-e provides cross-border checkout, localized pricing, and international order management for Salesforce B2C Commerce (SFCC) through certified cartridges. This guide covers installation, Business Manager configuration, storefront customization, pricing, promotions, checkout, and order flows for SiteGenesis, SFRA, and headless / PWA storefronts.

At a glance

Cartridge version	24.6.0 (see Version for SFRA baseline)
SFCC Compatibility Mode	17.7 or newer required — see Requirements
Storefront cartridges	int_globale + int_globale_sfra, int_globale_sitegenesis, or int_globale_headless — see Cartridges

Read this section in order

1. Requirements — confirm your SFCC instance meets compatibility mode and tooling prerequisites.

2. Supported features — capability overview grouped by topic, with links to implementation sections.

3. Limitations — platform and integration constraints to plan for before build.

4. Version — cartridge and SFRA baseline versions for this release.

Where to go next

Your role	Start here after getting started
Implementer (cartridges + BM)	Setup → Cartridges
Frontend / SFCC developer	Storefront → Customization
Pricing / promotions admin	Pricing and promotions
Checkout / QA	Checkout and orders
Operations / scheduled jobs	Jobs
Hook or metadata lookup	Hooks, Metadata

What Global-e adds to SFCC

Through the cartridge integration, international shoppers get:

• Localized pricing in 95+ currencies
• 80+ payment methods and localized checkout
• Duty, tax, and shipping options aligned to the destination country
• Domestic returns and fraud management handled by Global-e

International orders are created in SFCC using the standard order flow. Global-e checkout is embedded in your storefront so shoppers remain on your brand URL (some payment providers may still redirect to a hosted page briefly).

For a full capability list, see Supported features.

Terminology and conventions

Terms used throughout this guide:

Term	Meaning
Global-e / GE	Global-e cross-border platform; the integration connects SFCC to GE checkout, pricing, and order services.
SFCC	Salesforce B2C Commerce (formerly Demandware).
BM	Business Manager — SFCC administration UI where site preferences and metadata are configured.
SendCart / SendCartV2	GE API call that sends the SFCC basket to Global-e checkout and returns a cart token for the checkout iframe.
SOTM	Send Order To Merchant — GE payload used when SFCC creates an order from a fallback scenario (see Failover and recovery).
Operated country	A destination country where Global-e runs checkout, pricing, and fulfillment; session flag geIsOperated reflects this.
Fixed / Dynamic pricing	Country price strategy (gePriceStrategy): fixed uses country-specific price books; dynamic applies coefficients and FX at browse time.
ge* attributes	Custom attributes on SFCC system objects (site preferences, product, order, basket, etc.) — see Metadata.
globale.* hooks	Extension hooks for customization — see Hooks.
OCAPI / SCAPI	SFCC Shop APIs; site preference geCAPIType selects which API the integration uses for cart validation and order flows.
Cartridge names	int_globale plus a storefront cartridge (int_globale_sfra, int_globale_sitegenesis, or int_globale_headless) — see Cartridges.